Have Questions? We Have Answers!
What are your boarding times and locations?
- Ft. Myers Beach to Key West: 7:00 am to 8:00 am, departs 8:30 am
- Marco Island to Key West: 7:00 am to 8:00 am, departs 8:30 am
- Key West to Ft. Myers Beach: 5:00 pm to 5:45 pm, departs 6:00 pm
- Key West to Marco Island: 4:00 pm to 4:45 pm, departs 5:00 pm
Travel times are from port to port and are approximately 3.5 hours, each way. Keep in mind that marine travel is influenced by winds, waves, tides and weather.
Passengers not aboard at least 30 minutes prior to departure, may be denied boarding. Boarding and departure times subject to change.
What do I need to board the boat?
You'll need a valid Government issued Photo Id (drivers license or passport) and your Key West Express boarding pass. Boarding passes may be picked up at any of our ticketing offices or they will be emailed to you, with a paid in full booking (must include applicable parking fee for Ft Myers Beach location). At this time, we cannot scan off a phone or other electronic device.
Can I go one day and return on another day?
Absolutely! At the time of making your reservation, simply indicate the date of departure and the date of return.
How much luggage may I bring?
You may carry on two pieces of carry-on luggage. Carry-on zize is not to exceed 22"x14"x9". Over-sized pieces up to 27"x21"x14" will incur a fee of $15.00 per piece, each way.
May I bring my pet/bike aboard?
Household pets (dogs, cats, birds) are welcomed aboard for a fee, based on availability. Pets must be contained in their carriers/crates (passenger provided) at all times; pet strollers are not permitted. The charge for a pet is $20.00 one way or $40.00 round trip. Space is limited, so reserve at time of reservation. For the latest information regarding pets and the New World Screwworm, please click here.
Non-motorized bicycles, limited in size to a standard, single passenger bike is allowed. Please provide your own tie downs since bicycles are stored outside the passenger cabin, on the open deck. The charge for a bicycle is $20.00 one way or $40.00 round trip. Space is limited, so reserve at time of reservation.
Is there parking available?
Our Fort Myers Beach and Marco Island locations offer plenty of uncovered parking, at your own risk. The charge for parking in Ft Myers Beach is only $13.00 per day. Our Marco Island location offers free parking.
Is the ship accessible to passengers with disabilities?
The ship is accessible by traditional width ramps to the main deck. There are no elevators to the upper decks so access to these areas is limited if you are not mobile. Ramps are wide enough to allow passage for standard sized scooters and wheelchairs.
Are food and drinks available on the ferry?
Ferries have a galley that offers light fare such as burgers, hotdogs, and breakfast sandwiches along with an assortment of snacks. We also offer a full bar service including alcoholic and non-alcoholic beverages. (passengers are prohibited from carrying coolers, glass or alcohol aboard). Please bring cash for any on-board purchases.
How do I change or cancel my reservation?
You may cancel or change at anytime, simply give us a call at 239-463-5733. Applicable fees may apply, pursuant to the terms & conditions of your purchase.
Where are you located?
We have three ferry terminal locations; Key West, Fort Myers Beach, and Marco Island. Please click on these links to see a map. On the map, you'll easily be able to generate driving directions.
How do I redeem Vouchers or Gift Certificates?
Vouchers and gift certificates may be redeemed online at the completion of your booking. Simply enter your Voucher or Certificate number(s) at the time of payment. Voucher fares will be adjusted at the time they are redeemed.
Do you offer Gift Certificates?
Yes! To purchase your gift of travel click here!
Is Smoking Permitted?
We do have a designated smoking area, located on the outside, lower level deck.
Round Trip Fares:
- $155.00 round trip Adults 13-61
- $145.00 round trip Seniors 62+
- $92.00 round trip Juniors 5-12
- $62.00 round trip Children 4 and under
Discounted Round Trip Fares:
- $125.00* round trip Monday - Thursday
- $140.00* round trip Friday - Sunday
*Discounted fares for online purchases minimum of 8 days in advance of travel. Discounted fares are non-refundable.
- $140.00* Round trip travel
*Discounted fare for online purchases minimum of 4 days in advance of travel any day. Discounted fares are non-refundable.
- $95.00 one way for Adults & Seniors
- $68.00 one way for Juniors
- $31.00 one way for Children
*no unaccompanied minors