Have Questions? We Have Answers!


What are your boarding times and locations?

  • Ft. Myers Beach to Key West: Boarding begins at 7:00AM.  Boarding required no later than 7:45AM
  • Marco Island to Key WestBoarding begins at 7:00AM.  Boarding required no later than 8:00AM
  • Key West to Ft. Myers Beach: Boarding begins at 5:00PM. Boarding required no later than 5:30PM
  • Key West to Marco IslandBoarding begins at 4:00PM. Boarding required no later than 4:30PM

Boarding and departure times are subject to change.  Travel time and actual time on Island varies depending on weather & sea conditions however, plan on approximately 3.5 hours between ports.

Passengers not aboard at least 30 minutes prior to departure, may be denied boarding. 

What do I need to board the boat?

You'll need a valid Government issued Photo Id (drivers license or passport) and your Key West Express Booking Confirmation Number or printed boarding passes.  Boarding passes may be picked up at any of our ticketing offices or they will be emailed to you, with a paid in full booking (must include applicable parking fee for Fort Myers Beach location)

Can I go one day and return on another day?

Yes...we invite you to enjoy as many days on Island as you would like.  Simply select your preferred date of departure and date of return when you book your travel dates.

How much luggage can I bring? 

You may bring aboard two small carry-ons, free of charge.  Carry-on size is not to exceed 22"x14"x9".  Any oversized piece up to 27"x21"x14" or additional carry-ons will incur a fee of $30.00 per piece roundtrip.  Dimensions are of the utmost importance as space is limited.  Security prohibits any unattended belongings of any kind be left aboard a vessel or any terminal area.  Unattended belongings may be disposed of.  Any items of any kind are prohibited from occupying passenger seating.  NO coolers, alcohol or items contained in glass are allowed.  NO to weapons, illicit drugs or flammable items too!

May I leave my personal belongings aboard, while I tour the Island?

We appreciate that you may have a book, sweater or other item to bring along for the day however, security protocol  prohibit unattended personal belongings of any kind be left aboard the vessels. Any unattended belongings will be removed and disposed of.

May I bring my pet/bike aboard?

Household pets (dogs, cats, birds) are welcomed aboard for a fee, based on availability.  All pets must be contained in a passenger provided carrier however, pet strollers are prohibited.  Pets are PROHIBITED from occupying passenger seating, tables or within aisles.  Failure to remove pets from any of the aforementioned may result in passenger being denied travel without liability thereto Key West Express.  Larger pets that do not fit under tables or beneath passenger seats are accommodated within their carrier on the rear exterior deck, also reserved fro smoking.  The fee per pet is $40.00 roundtrip.  Reservations required as space is limited.

Standard size, non-motorized bicycles may be brought aboard for a fee of $40.00 per bike roundtrip.  Bicycles are strictly limited to single seat, standard size and cannot have any attachments.  Non-standard size bikes such as recumbent or tandem style are prohibited.  All bicycles are stored outside on the rear deck and exposed to any outside elements of marine travel.  Reservations required as space is limited.

Is there parking available?

Our Fort Myers Beach and Marco Island locations offer plenty of uncovered parking, at your own risk. The charge for parking in Fort Myers Beach is only $13.00 per day.  Our Marco Island location offers free parking.

Is the vessel accessible to passengers with disabilities? 

Vessels are accessible by ramps to the  main deck, where all amenities are located.  There are no elevators to the upper seating areas so, access to these areas is limited if you are not mobile.  You may operate a standard size, single person mobility device aboard.

Are food and drinks available on the ferry?

Vessels have a galley that offers light fare such as burgers, hot dogs, chicken fingers, breakfast sandwiches along with an assortment of snacks.  We also offer a full bar service including alcoholic and non-alcoholic beverages.  Passengers are PROHIBITED from bringing aboard coolers, alcohol or anything contained in glass.  It is recommended that you bring cash for onboard purchases.

 

How do I change or cancel my reservation?

You may cancel or change your reservation.   Simply give us a call at 239-463-5733.  Applicable fees  apply, 

Where are you located?

We have three ferry terminal locations; Key West, Fort Myers Beach, and Marco Island. Please click on these links to see a map. On the map, you'll easily be able to generate driving directions.

How do I redeem Vouchers or Gift Certificates?

Vouchers and gift certificates may be redeemed online.  At the final payment page of your booking,  there are fields to enter the unique Voucher or Certificate number(s).   Voucher fares will be auto-adjusted once you have applied payment.

Is Smoking Permitted?

Guests who choose to use any tobacco product, vaporizer or electronic cigarette are able to do so at the designated area located at the exterior stern deck of the lower level only.

In accordance with U.S. federal law, possession and use of recreational/medicinal marijuana and other illegal controlled substances are strictly prohibited.

 

Starting at:

$125

Round Trip

Book Now!

 

Round Trip Full Fare:

  • $155.00 round trip Adults 13-61
  • $145.00 round trip Seniors 62+
  • $92.00 round trip Juniors 5-12
  • $62.00 round trip Children 4 and under
Full fare tickets are refundable minus applicable cancellation or change fees, per person.

Round Trip Discounted Fares:

  • $125.00* round trip Monday - Thursday
  • $140.00* round trip Friday - Sunday

*Discounted fares for purchases a minimum of 8 days in advance of travel date. Discounted fares are non-refundable however, monetary value  minus any applicable cancellation or change fees, per person, may be applied towards future travel for a period of up to two years from original date of travel.

  • $140.00* Round trip travel

*Discounted fares for purchases a minimum of 4 days in advance of travel date. Discounted fares are non-refundable however, monetary value  minus any applicable cancellation or change fees, per person, may be applied towards future travel for a period of up to two years from original date of travel.


Oneway Fares:

  • $95.00 one way for Adults & Seniors
  • $68.00 one way for Juniors
  • $31.00 one way for Children

One Way tickets are REFUNDABLE minus any applicable cancellation or change fees, per person.

Any guest changes or cancellations are subject to applicable fees.

Discounted fares are non-refundable, minus any applicable fees per person.   If you or Key West Express must cancel for any reason whatsoever, your remaining monetary value may be applied towards future travel, for a period of two years from the original date of travel.

Passengers under 18 years of age, must be accompanied by an adult.